1. Introduction

Anonymity Labs, Inc. (“Duty Simulator,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered customs classification platform.

2. Information We Collect

We collect information you provide directly to us, including:

Account information (name, email address, company name)
Product data you submit for classification
Communication preferences
Usage data and analytics
Information from integrated email accounts (Gmail, Outlook) with your explicit consent

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process HTS classifications and duty calculations
Draft email responses on your behalf (when email integration is enabled)
Send you technical notices and support messages
Respond to your comments and questions
Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We maintain SOC 2 Type II compliance and conduct regular security audits. Your product data and customer information are never shared with third parties or used to train AI models for other users.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

7. Third-Party Services

We may use third-party services for analytics, payment processing, and infrastructure. These providers are contractually obligated to protect your data and only process it according to our instructions.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@dutysimulator.com.